Ti Traduce (hereinafter referred to as "we" or "our"), as the data controller, is committed to ensuring the utmost consideration is given to protecting the data of the users (hereinafter also referred to as "clients") of our website. Please read this Privacy Policy carefully. The Privacy Policy is an integral part of the General Conditions of Use, the acceptance of which by the user is a prerequisite for the use of our site. This Privacy Policy extends to personal data collected in the past as well as in the future. The collection of personal data and their processing by us is aimed at optimising our site and our customer service. We reserve the right to modify this Privacy Policy at any time in accordance with the regulations in force.


The Privacy Policy is in force for our website. For any links to third-party websites, we cannot guarantee the implementation of this policy. The same applies to so-called social plug-ins, such as Facebook, Twitter or Google+, indicated by the logo of the respective provider. Take the 'Like' icon or the Twitter or Google+ icons, for example. Users are invited to find out more about the relevant privacy policies directly on the websites of these third parties.


The holder of the data collection is Ti Traduce, Piazza Dante Alighieri 8, 6900 Lugano
tel. 09192922 03 15


We are subject to the Swiss Federal Law on Data Protection (hereinafter DPA) and we therefore undertake to protect the privacy of our users and to process their personal data in accordance with the provisions of the DPA. In particular, we will endeavour, when processing personal data, to comply with the law, to process personal data in good faith and in accordance with the principle of proportionality, requiring the consent of users where required.


We undertake to process personal data only for the purposes indicated at the time of their collection, in particular: to use personal data to fulfil contractual obligations, to understand user behaviour and thus improve our site, to provide a quality service, to improve communication with customers (including the targeted sending of advertising and information) and to develop better relationships with users of the site.


For the purposes set out above, user data is collected at various points on the site. This is personal data, i.e. data and information that relate to an identified or identifiable person. For a specific legal definition, please refer to Art. 3 letter a/c DPA. This personal data collected includes, in particular, the following information such as login (user name and password), IP address, first name, surname, address (street, postcode, town and country), telephone number, e-mail address, company tax number, language, intended use. Additional data may be collected through log files and the use of cookies (see below).

Data will be stored in accordance with the provisions of the DPA and for as long as we consider it necessary or appropriate on the basis of the legal provisions, as long as it is necessary for the purposes for which it was collected. The deletion of personal data will take place as soon as it is no longer needed and in any case within the maximum retention periods provided for by law.


We do not pass on any personal data to third parties, with the exception of our service providers who are obliged to ensure that the data is processed in accordance with the provisions of Swiss law and to ensure that technical and organisational measures are taken to protect personal data.

We also reserve the right to pass on personal data in accordance with applicable laws or as a result of judicial or administrative requests by the competent authorities.


Our website uses so-called cookies. A cookie is a small file sent by a web page to the surfer on his or her first visit and which is sent back to the page on each new visit. The site thus recognises the surfer and consequently the user's computer or mobile media. Some of the user's preferences may be stored and reactivated by the page on each subsequent visit. Cookies make it possible to refine and optimise the offer to our customers by presenting them with targeted products corresponding to their fields of interest. The user has the option of setting his or her own search engine, so that before a cookie is saved, it is displayed in the following way

a cookie is displayed with a warning notice. You may also opt out of the opportunities offered by the use of personal cookies. However, this option may limit the use of certain services.


Our site records data relating to user access (times, IP address, volume of data transmitted, name of browser used, etc.). This data allows us to optimise the offer of our online site, for example, by directing our offers at the times of greatest use, correcting errors and managing server capacity in the best possible way.


On the basis of the data collected in the manner described above, in particular through cookies and log files, you consent to the sending of e-mails and newsletters for information/advertising purposes and you may revoke your consent to the sending of further communications at any time.


In order to ensure the security of your personal data and to prevent unauthorised or unlawful processing and to limit the risk of accidental loss or manipulation, data dissemination or unauthorised access, we have set up appropriate technical and organisational security systems. Nevertheless, we must point out that the transmission of data via the Internet, e-mail or other electronic media involves risks that are beyond our control and responsibility. We therefore ask you to take the necessary security measures on your data media that are up to date in accordance with the relevant security standard.


If you have any questions or requests for correction, blocking or deletion of your data, please contact us at the following email address:


As a user of our website, you hereby give your express consent for your data to be collected, stored and used for the above-mentioned purposes.

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